Empire Today Laminate Flooring Reviews and Complaints
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I was very pleased with the price and the new wood laminate floor that I had chosen. I scheduled the installation to be done today, 11-21-2016. The representative, David, and I went over payment options and I decided to finance. My Daughter and I discussed the...
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Product
Empire Today Laminate Flooring
I liked
- 2 installers
I didn't like
- No communication
- Text messages were not returned
- Extremely unprofessional
Dear Kimberly, We regret that your experience had a rocky start, but are aware that you were satisfied with your final installation. If you continue to have questions or concerns regarding your floor, please contact us at customersupport@empiretoday.com. Thank you.
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Woodmere, New York
Product
Empire Today Laminate Flooring
Dear Tonia, Our records show that we have spoken to you in regards to your concerns and have conducted an inspection. For future concerns please contact us at customersupport@empiretoday.com. Thank you.
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Battle Creek, Michigan
Product
Empire Today Laminate Flooring
Dear Judy, We regret to hear that your experience had a rocky start. We are aware that we have completed your installation, if you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Statesville, North Carolina
Product
Empire Today Laminate Flooring
Hello, Thank you for bringing this to our attention. We to help! Please contact us at customersupport@empiretoday.com so we can start working towards a resolution. Thank you.
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Southaven, Mississippi
Product
Empire Today Laminate Flooring
Dear Becky, We want to ensure that all your concerns were addressed. Please direct any unanswered questions to customersupport@empiretoday.com. Thank you.
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Placerville, California
Product
Empire Today Laminate Flooring
Thank you for making us aware of this situation. We take your concerns very seriously. Unfortunately, we are unable to locate your account with the information given. Please contact customersupport@empiretoday.com so we can discuss this situation further.
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Carmichael, California
Product
Empire Today Laminate Flooring
Dear Mr. Dooley, Your concerns are important to us and we regret that your experience was not a positive one. We realize that time has passed since your posting, but we would like to ensure that your concerns have not gone unanswered. If you continue to have questions...
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Las Vegas, Nevada
Product
Empire Today Laminate Flooring
Dear Maureen, We've read your review, and regret that your product was not meeting your expectations. This is not what we expect for our customers, and we would like to follow up with you and make things right. Unfortunately, we cannot locate your account with the...
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South Easton, Massachusetts
Product
Empire Today Laminate Flooring
Dear Kathy, We understand your frustration at the delays in your initial installation. We understand that we've been in contact with you and that your job has been completed. For future questions or concerns please contact us at customersupport@empiretoday.com....
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Gambrills, Maryland
Product
Empire Today Laminate Flooring
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Dear Jessica, We have read your review and are saddened to hear that this was your experience. We regret to hear that you are dissatisfied, and assure you that your concerns a...