Reply by Empire Today

Shutters are very important. I apologize for any inconvenience this may have caused and would like the opportunity to review the information we have on file regarding your order. Unfortunately, based on the information provided in the post, I’m not able to pull the details. At your convenience, please feel free to contact me at or via phone at 888-588-2315 x4195. Rebekah Clerk – National Customer Service Manager
Villanova, Pennsylvania

I ordered Plantain Shutters at the end of March, they came and installed the wrong size shutters in early May. I am still waiting for the correct size shutters to be installed.

No one calls you back and tells you the status of your order. They lie to you and tell you a laundry list of excuses. They took only $100.00 off my order for the three months of aggravation I have gone through. Please do yourself a favor, go elsewhere.

Wish I had seen this site before I placed my order! I would have chased the salesman from the door!

Monetary Loss: $1200.

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