Reply by Empire Today

Dear Barbara,
We read your review, and we regret the lack of follow up you've received. Please refer any unanswered concerns to customersupport@empiretoday.com.
Thank you.
Author's
Arlington, Virginia
1.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website
1 comment

Salesman was great.Install customer service was horrible.

They cancelled night before and then were 3 hours late day of installation. Ripped out some wires and cables. 6 calls to try to fix.

Giving up.Beware.

Review about: Empire Today Installation.

Reason of review: Poor customer service.

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ETCustomerSupport
#1132604

We read your review, and we regret the lack of follow up you've received.We would like to know more about the issues you experienced so that we can help make things right for you.

Unfortunately, we cannot locate your account with the information posted here.

Please email your contact information to customersupport@empiretoday.com so that we can follow up with you and help make things right.Thank you.

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