My husband and I just bought a home, We mistakenly both made appts with Empire for new carpet and hardwood floors, with us working we failed to mention that we had both made appts for estimates on seperate days.I had my rep come on a Wed.
She looked and measured my kids, smaller rooms and gave me an estimate of $2,600. Meanwhile I had another local carpet place give me an estimate of $1,300 the week before. I told her this and she, without even thinking, changed her price to match. I asked her about laminates for the hard woods while she was there and she said it would be 5 to 6 thousand.
Well, Saturday came and my husband was at the house before me (we have been repairing so we dont live there yet) and when I arrived he said he had forgotten to cancel his appt with Empire after he realize I had one on Wed. So he felt bad and let the guy do his thing and give a quote.... Well.... This guys price was 1,300 for carpet and 2,300 for the laminates!!!
Are you kidding?!What kind of BS scam are they running?
Review about: Empire Today Estimate.
Monetary Loss: $2.