My husband and I just bought a home, We mistakenly both made appts with Empire for new carpet and hardwood floors, with us working we failed to mention that we had both made appts for estimates on seperate days. I had my rep come on a Wed.
She looked and measured my kids, smaller rooms and gave me an estimate of $2,600. Meanwhile I had another local carpet place give me an estimate of $1,300 the week before. I told her this and she, without even thinking, changed her price to match. I asked her about laminates for the hard woods while she was there and she said it would be 5 to 6 thousand.
Well, Saturday came and my husband was at the house before me (we have been repairing so we dont live there yet) and when I arrived he said he had forgotten to cancel his appt with Empire after he realize I had one on Wed. So he felt bad and let the guy do his thing and give a quote.... Well.... This guys price was 1,300 for carpet and 2,300 for the laminates!!!
Are you kidding?! What kind of BS scam are they running?
Product or Service Mentioned: Empire Today Estimate.
Monetary Loss: $2.