Reply by Empire Today

Thank you for bringing your concerns to our attention. We realize that it's frustrating that your installation was not completed as scheduled, and we want to help make things right. Unfortunately, we cannot locate your account with the information posted here. Please send your contact information to so that we can follow up with you. Thank you.
San Francisco, California

A no show for my appt. Real nice!!!!!

Will not ever do business with Empire again. 2 phone calls during appt window with neither call being returned by Debbie the rep after the office left her 2 messages to call ne.

She really makes Empire look bad and she has now held up every project in conjunction with flooring!!!!!!!! I am so very disappointed

Product or Service Mentioned: Empire Today Flooring.

Reason of review: Poor customer service.

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