Reply by Empire Today

Dear Mark.
We regret that your initial experience was not a great one, but are aware that we have completed your installation to your satisfaction. For any future questions or concerns please contact us at customersupport@empiretoday.com.
Thank you.
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Obetz, Ohio
1.9
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1 comment

I spent 6000 dollars with Empire we were going with lowes but learned my brother liked them and could get a referral . 1 they didn't give it to my brother

2 they scratched our floor when installed we called 4 times no one ever responded

3 our sales person didn't give us a written bill with exact name of fooring we called 4 times they said they would send it 4 times NEVER sent it 6 weeks .

5 we told friend who used them at same time before we realized what HORRIBLE service but they couldn't find our referral number and wouldn't give it. I am a General Mgr of Car Dealership. They make us look like a Church .6 Every step the customer service person was very rude.

Review about: Empire Today Flooring.

Reason of review: Poor customer service.

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ETCustomerSupport
#1125189

We've read your review, and we would like to know more about what happened so that we can help make things right for you.However, we cannot locate your account with the information posted here.

Please email your contact information to customersupport@empiretoday.com so that we can follow up with you.

Thank you.

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