I spent 6000 dollars with Empire we were going with lowes but learned my brother liked them and could get a referral . 1 they didn't give it to my brother
2 they scratched our floor when installed we called 4 times no one ever responded
3 our sales person didn't give us a written bill with exact name of fooring we called 4 times they said they would send it 4 times NEVER sent it 6 weeks .
5 we told friend who used them at same time before we realized what HORRIBLE service but they couldn't find our referral number and wouldn't give it. I am a General Mgr of Car Dealership. They make us look like a Church .6 Every step the customer service person was very rude.
Product or Service Mentioned: Empire Today Flooring.
Reason of review: Poor customer service.