Reply by Empire Today

Dear Mark.
We regret that your initial experience was not a great one, but are aware that we have completed your installation to your satisfaction. For any future questions or concerns please contact us at
Thank you.
Obetz, Ohio
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1 comment

I spent 6000 dollars with Empire we were going with lowes but learned my brother liked them and could get a referral . 1 they didn't give it to my brother

2 they scratched our floor when installed we called 4 times no one ever responded

3 our sales person didn't give us a written bill with exact name of fooring we called 4 times they said they would send it 4 times NEVER sent it 6 weeks .

5 we told friend who used them at same time before we realized what HORRIBLE service but they couldn't find our referral number and wouldn't give it. I am a General Mgr of Car Dealership. They make us look like a Church .6 Every step the customer service person was very rude.

Product or Service Mentioned: Empire Today Flooring.

Reason of review: Poor customer service.

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