Empire Today's reply to:
Empire Today - Flooring Installation Review from Alto, Michigan
We've been living a nightmare with Empire.They are very disorganized, send the same installers after we've complained about the specific installer, can't make sense of their own note write ups, have left a project undone without ordering the correct supplies for over a week, fail to reimburse our money, and then "forget" to *** $125 dollars from the project price after paying the quoter that amount and saying it would be taken off our project.
Super disappointed with every single person I've talked to.I will never go with Empire again, and I've been spreading the word to family and friends too.
Review about: Empire Today Flooring Installation.
Reason of review: Poor customer service.