Reply by Empire Today

Dear Christine,
At the core of our mission is our commitment to customer satisfaction. We aim to address every customer concern until a solution is reached, and always put our customers first.
We thank you for bringing your concerns to our attention, and assure you that we take matters such as this one very seriously. We’ll be following up with you shortly to further discuss your concerns and start working with you towards a resolution.
Thank you for your patience.
-ET Customer Support

While the flooring looked great upon installation, 4 days after installation, I had water seeping between the tiles in my bathroom. I am very disturbed that Empire claims to have the capability to remove and re-install a bathroom toilet in order to install new flooring in a bathroom, when I am seeing water seeping through the tiles. I would not recommend Empire to anyone.

Product or Service Mentioned: Empire Today Flooring Installation.

Reason of review: Bad quality.

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