Bought laminate floor from empire in July 2016. On installation day, installers showed up with too little material.
They claimed bad measurements by salesman. They had to go back to Ga. to get more laminate. Installers showed up two days later.
Had wrong color laminate. After 2 weeks laminate installed. One week later floor problems started. Three different empire flooring specialist have come out and all three say floor needs to be redone.
I have been waiting for three months for them to come and redo floor. Many appointsments set and all ended in no shows. Have called Empire at least 12 times. Lots of promises and still no action.
May have to get an attorney.
Beware of Empire. Go elsewhere.
Product or Service Mentioned: Empire Today Flooring Installation.
Reason of review: Poor customer service.