We had a salesperson come out measure the house- Living room hallway for hardwood and three bedrooms for carpet she gave a quote and set a date for installation, we changed the first date to later and when it came time for the installation Empire called and said they had to cancel because they did have the installation. Ok the next thing was they were only doing two bedrooms not three.
They said she only measured for two "lies" we were there we saw what was measured and now they want let us speak with the salesperson nor will she return our calls. They want us to pay more money or pick a cheaper carpet.
When it was there mistake. Can you say Layers/ Fox Five News.
Product or Service Mentioned: Empire Today Flooring Installation.
Reason of review: Poor customer service.