Reply by Empire Today

Dear Sandra,
We are sincerely disappointed to hear about your experience. Your order has since been cancelled per your request. If you continue to have questions or concerns please contact us at
Thank you.
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

We paid to have flooring installed today and instead they didn't show and didn't call into supposably offset the inconvenience of taking an entire day off of work they offered a measly $200 discount on a product that was overpriced from the get-go terrible service contacting customer service is a joke and their floor managers have no business taking Management phone calls

Product or Service Mentioned: Empire Today Flooring Installation.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review



Dear Customer,

We regret to hear about your experience and assure you that we want to help. Unfortunately we are unable to locate your account with the information provided. Please email your account information to and mention Pissed Consumer in the subject line, so we can further assist you.

Thank you.