Reply by Empire Today Mar 02

Dear Sandra,
We are sincerely disappointed to hear about your experience. Your order has since been cancelled per your request. If you continue to have questions or concerns please contact us at customersupport@empiretoday.com.
Thank you.
Author's
1 comment

We paid to have flooring installed today and instead they didn't show and didn't call into supposably offset the inconvenience of taking an entire day off of work they offered a measly $200 discount on a product that was overpriced from the get-go terrible service contacting customer service is a joke and their floor managers have no business taking Management phone calls

Review #970376 is a subjective opinion of a user.

2.1
Staff
Turnaround Time
Exchange, Refund and Cancellation Policy
Price Affordability
Service Scheduling
Discounts and Special Offers
Reliability
Product or Service Quality
Diversity of Products or Services
Advertised vs Delivered
Customer service
Value for money
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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ETCustomerSupport
#1254229

Dear Customer,

We regret to hear about your experience and assure you that we want to help. Unfortunately we are unable to locate your account with the information provided. Please email your account information to customersupport@empire-today.com and mention Pissed Consumer in the subject line, so we can further assist you.

Thank you.

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