Reply by Empire Today

Dear Mr. Barsanti,

We regret the lack of follow up that you initially received, and understand that we have since completed your installation. For any additional concerns please contact us at
Thank you.
1 comment

Waiting for my service to be completed .. already called 5 times ..

no resoluion given.. need to wait for a call in the.

Next 24 hours but it has been 5 days Called in again.. same responde Worst ccustomer service and flooring company ever

Product or Service Mentioned: Empire Today Customer Care.

Reason of review: Poor customer service.

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Dear Customer,

We are disappointed to hear about your experience. We want to follow up with you to address your concerns, but unfortunately we are unable to locate your account.

Please email your concerns along with your account and contact information to and mention Pissed Consumer in the subject line.

Thank you.