Reply by Empire Today

Dear customer, Your concerns are important to us, and we are saddened to hear that your experience was not an excellent one. We would like to follow up with you to discuss further, but unfortunately are unable to locate your customer account with the information provided. Please email your concerns and account information to customersupport@empire-today.com, so we can assist you further.
Thank you.
Author's
Cottage Grove, Wisconsin
3.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
1 comment

Worst company ever!!! Installers came late everyday, took long lunch breaks (2+hours).

Job was supposed to take 3 days, ended up being 6. They did not replace flooring under my dishwasher, so it doesn't fit correctly. I have being trying to get empire back out for over a month to correct this and no results, just a run around.

Even if they beat a competitor by a couple of hundred dollars, its not worth it. Trust me

Product or Service Mentioned: Empire Today Flooring Installation.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

ETCustomerSupport
#1193283

Dear Customer,

We regret that your installation was not completed as planned and assure you that we want to learn more. Please contact us at customersuppport@empiretoday.com so we can further assist.

Thank you.

comments