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Manufacturer: Empire Today Category: Installation Clear all filters (37 of 37 reviews match)
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Empire Today's reply to:

Dear Customer, We are disappointed to hear that you feel this way. We want to help address your concerns, but unfortunately we are unable to locate your account with the information provided. Please send your contact info to customersupport@empiretoday.com so that we...
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Empire Today Shingle Springs, California
Product
Empire Today Flooring Installation
#905940
Empire Today's reply to:

Dear Customer, We have read your review and sincerely regret that you were inconvenienced by a delay in your installation. We understand your frustration and assure you that your concerns are very important to us. We want to follow up with you, but are unable to...
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Empire Today Barker, Texas
Product
Empire Today Flooring Installation
#901664
Empire Today Flooring Installation Review
They did not replace flooring under my dishwasher, so it doesn't fit correctly. I have being trying to get empire back out for over a month to correct this and no results, just a run around. Even if they beat a competitor by a couple of hundred dollars, its not worth...
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ETCustomerSupport
ETCustomerSupport

Dear Customer, We regret that your installation was not completed as planned and assure you that we want to learn more. Please contact us at customersuppport@empiretoday.com s...

Product
Empire Today Flooring Installation
#891546
Dear Customer, Thank you for sharing, this is not the level of service we want our customers to experience. We want to help make things right with you but are unable to locate your account. Please contact us at customersupport@empire-today.com with your contact...
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Empire Today Lancaster, Wisconsin
Product
Empire Today Flooring Installation
#889416
Empire Today's reply to:

Dear Lindsey, Your concerns are important to us, and our records show that we have addressed your concerns. If you continue to have questions please contact customersupport@empiretoday.com. Thank you.
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Empire Today Orlando, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Sales person tactics
  • Way the installation went and the end product
#885751
Empire Today's reply to:

Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Empire Today Orlando, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Installers not knowledgeable
  • Nightmare
#873653
Empire Today's reply to:

Dear Cynthia, Our records indicate that we have spoken to you in regards to your concerns. For further questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Denver, Colorado
Product
Empire Today Flooring Installation
I didn't like
  • Installers not knowledgeable
#856034
Dear Melanie, We regret that your experience did not have a great start. Our records show that we have completed a product replacement for you. If you continue to have questions, please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Memphis, Tennessee
Product
Empire Today Flooring Installation
#851752
Dear Jenee, We are disappointed to hear about your experience. Although time has passed since your posting, we would like to address any unanswered concerns that you may have. You can email your concerns and account information to customersupport@empiretoday.com. ...
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Empire Today Houston, Texas
Product
Empire Today Flooring Installation
#849107
Empire Today's reply to:

Dear Customer, We are disappointed to hear about your dissatisfaction. We would like to learn more, but unfortunately we are unable to verify your customer information. Please contact customersupport@empiretoday.com for further assistance. Thank you -ET Customer...
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Empire Today Cleveland, Ohio
Product
Empire Today Flooring Installation
I didn't like
  • Quality of the job
  • Enitre dealing - never again
  • Communication methods
#846141