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Product: Empire Today Flooring Installation Clear all filters (47 of 47 reviews match)
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Empire Today's reply to:

Dear Cynthia, We are disappointed to hear that you were not satisfied with your experience. Per your request we have since cancelled your order and processed your refund. For any future inquiries please contact us atcustomersupport@empiretoday.com. Thank you.
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Brooklyn, New York
Product
Empire Today Flooring Installation
I didn't like
  • Being put on the phone with 3rd party
#942370
Empire Today's reply to:

Dear Tia, We know that this has been a frustrating matter, but understand that we have worked with you to get this situation rectify. For future inquiries please contact us at customersupport@empiretoday.com. Thank you.
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Rock Hill, South Carolina
Product
Empire Today Flooring Installation
I didn't like
  • Installation
  • Horrible customer service
#938166
Empire Today's reply to:

Dear Brad, We are disappointed that this was your initial experience. We understand that we have addressed your concerns and agreed on an accommodation. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Saint Cloud, Minnesota
Product
Empire Today Flooring Installation
I liked
  • 2 installers
I didn't like
  • Extremely poor customer service
#934171
Dear Anna, We are disappointed to hear that your product is not meeting your expectations. We will be following up with you soon to address your concerns. Thank you for your patience.
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Clearwater, Florida
Product
Empire Today Flooring Installation
#928606
Dear Erin, We sincerely regret that your installation had a rocky start. We are aware that we have addressed your concerns. Feel free to contact us at customersupport@empiretoday.com if you continue to have questions regarding your experience. Thank you.
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Carmichael, California
Product
Empire Today Flooring Installation
#926791
We just had wood looking tile put in our hallway, living, dining, and bedroom.Jed C. came out and showed us some different things after getting a sense of what I was looking for. He was VERY patient with me and my husband. THEN he went outside so we could discuss our...
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Product
Empire Today Flooring Installation
#1013205
Empire Today's reply to:

Dear Theresa, We have read your review and sincerely regret that your experience with us was not a positive one. Our records show that we have attempted to contact you to discuss your experience. If you continue to have unanswered concerns, please contact us at...
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East Hartford, Connecticut
Product
Empire Today Flooring Installation
I didn't like
  • Customer service and product was not what i originally chose
#922791
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Dear Customer, We are disappointed to hear that your product did not meet your expectations. We understand that you have requested to cancel your order. If you continue to have questions or concerns about your experience, please contact us at...
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Rancho Cordova, California
Product
Empire Today Flooring Installation
#912579
Empire Today's reply to:

Dear Customer, We regret to hear you are not satisfied with your experience. We would like to assist in this matter, but are unable to locate your account information. If you could be email customersupprt@empire-today.com we will ensure someone contacts you soon....
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Washington, District Of Columbia
Product
Empire Today Flooring Installation
#910606
Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Vero Beach, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Many things
  • Installers not knowledgeable
  • Quality of the job
#909066