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Manufacturer: Empire Today Category: Installation Clear all filters (41 of 41 reviews match)
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Empire Today's reply to:

Dear Theresa, We have read your review and sincerely regret that your experience with us was not a positive one. Our records show that we have attempted to contact you to discuss your experience. If you continue to have unanswered concerns, please contact us at...
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Empire Today East Hartford, Connecticut
Product
Empire Today Flooring Installation
I didn't like
  • Customer service and product was not what i originally chose
#922791
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Empire Today - Flooring Installation Review from Rancho Cordova, California
Dear Customer, We are disappointed to hear that your product did not meet your expectations. We understand that you have requested to cancel your order. If you continue to have questions or concerns about your experience, please contact us at...
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Empire Today Rancho Cordova, California
Product
Empire Today Flooring Installation
#912579
Empire Today's reply to:

Dear Customer, We regret to hear you are not satisfied with your experience. We would like to assist in this matter, but are unable to locate your account information. If you could be email customersupprt@empire-today.com we will ensure someone contacts you soon....
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Empire Today Washington, District Of Columbia
Product
Empire Today Flooring Installation
#910606
Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Empire Today Vero Beach, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Many things
  • Quality of the job
  • Installers not knowledgeable
#909066
Empire Today's reply to:

Dear Customer, We are disappointed to hear that you feel this way. We want to help address your concerns, but unfortunately we are unable to locate your account with the information provided. Please send your contact info to customersupport@empiretoday.com so that we...
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Empire Today Shingle Springs, California
Product
Empire Today Flooring Installation
#905940
Dear Customer, We have read your review and sincerely regret that you were inconvenienced by a delay in your installation. We understand your frustration and assure you that your concerns are very important to us. We want to follow up with you, but are unable to...
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Empire Today Barker, Texas
Product
Empire Today Flooring Installation
#901664
Empire Today Flooring Installation Review
They did not replace flooring under my dishwasher, so it doesn't fit correctly. I have being trying to get empire back out for over a month to correct this and no results, just a run around. Even if they beat a competitor by a couple of hundred dollars, its not worth...
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ETCustomerSupport
ETCustomerSupport

Dear Customer, We regret that your installation was not completed as planned and assure you that we want to learn more. Please contact us at customersuppport@empiretoday.com s...

Product
Empire Today Flooring Installation
#891546
Dear Customer, Thank you for sharing, this is not the level of service we want our customers to experience. We want to help make things right with you but are unable to locate your account. Please contact us at customersupport@empire-today.com with your contact...
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Empire Today Lancaster, Wisconsin
Product
Empire Today Flooring Installation
#889416
Empire Today's reply to:

Dear Lindsey, Your concerns are important to us, and our records show that we have addressed your concerns. If you continue to have questions please contact customersupport@empiretoday.com. Thank you.
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Empire Today Orlando, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Way the installation went and the end product
  • Sales person tactics
#885751
Empire Today's reply to:

Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Empire Today Orlando, Florida
Product
Empire Today Flooring Installation
I didn't like
  • Nightmare
  • Installers not knowledgeable
#873653