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Manufacturer: Empire Today Category: Installation Clear all filters (41 of 41 reviews match)
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Empire Today's reply to:

Dear Sandra, We are sincerely disappointed to hear about your experience. Your order has since been cancelled per your request. If you continue to have questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Product
Empire Today Flooring Installation
#970376
Dear Julie, We regret the events that occurred throughout your experience and understand that we have spoken to you in regards to your concerns. We will continue to investigate further. Thank you for your patience.
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Empire Today Kent, Washington
Product
Empire Today Flooring Installation
#953456
Dear Customer, We have read your review and we'd like to address your concerns. Unfortunately, we've been unsuccessful in locating your account with the information in your post. Please email your contact and account information to...
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Empire Today San Clemente, California
Product
Empire Today Flooring Installation
#951866
Dear Kimberly, We regret that your experience had a rocky start, but are aware that you were satisfied with your final installation. If you continue to have questions or concerns regarding your floor, please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Woodmere, New York
Product
Empire Today Flooring Installation
#949673
Empire Today's reply to:

Dear Cynthia, We are disappointed to hear that you were not satisfied with your experience. Per your request we have since cancelled your order and processed your refund. For any future inquiries please contact us atcustomersupport@empiretoday.com. Thank you.
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Empire Today Brooklyn, New York
Product
Empire Today Flooring Installation
I didn't like
  • Being put on the phone with 3rd party
#942370
Empire Today's reply to:

Dear Tia, We know that this has been a frustrating matter, but understand that we have worked with you to get this situation rectify. For future inquiries please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Rock Hill, South Carolina
Product
Empire Today Flooring Installation
I didn't like
  • Installation
  • Customer service
#938166
Empire Today's reply to:

Dear Brad, We are disappointed that this was your initial experience. We understand that we have addressed your concerns and agreed on an accommodation. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Saint Cloud, Minnesota
Product
Empire Today Flooring Installation
I liked
  • 2 installers
I didn't like
  • Extremely poor customer service
#934171
Dear Anna, We are disappointed to hear that your product is not meeting your expectations. We will be following up with you soon to address your concerns. Thank you for your patience.
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Empire Today Clearwater, Florida
Product
Empire Today Flooring Installation
#928606
Empire Today's reply to:

Dear Erin, We sincerely regret that your installation had a rocky start. We are aware that we have addressed your concerns. Feel free to contact us at customersupport@empiretoday.com if you continue to have questions regarding your experience. Thank you.
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Empire Today Carmichael, California
Product
Empire Today Flooring Installation
#926791
We just had wood looking tile put in our hallway, living, dining, and bedroom.Jed C. came out and showed us some different things after getting a sense of what I was looking for. He was VERY patient with me and my husband. THEN he went outside so we could discuss our...
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Product
Empire Today Flooring Installation
#1013205