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Manufacturer: Empire Today Category: Installation Clear all filters (41 of 41 reviews match)
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Empire Today's reply to:

Dear Christine, At the core of our mission is our commitment to customer satisfaction. We aim to address every customer concern until a solution is reached, and always put our customers first. We thank you for bringing your concerns to our attention, and assure you...
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Empire Today Flooring Installation
#1065623
Dear Tim, Customer satisfaction is our main priority, and we strive to leave a positive lasting impression from start to finish. Your concerns are important to us, and we’ll be following up with you shortly to address your concerns. Thank you. -ET Customer Support
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Empire Today Flooring Installation
I liked
  • Originally liked salesperson -
  • Were fast
I didn't like
  • Having an actual repair team come fix issue
#1061545
I called several places, but Empire Today was the only one that talked to me on a Saturday afternoon and scheduled a person to come out Monday. Everybody else waited until Monday or Tuesday to even call me back. I had hardwood installed in my master bedroom. It was in...
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Empire Today Flooring Installation
#1060349
Empire Today's reply to:

Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Dear Customer, We are committed to customer satisfaction and strive to accomplish our mission of “Making beautiful new floors easy,” each and every day. It is our goal to make sure that every concern is addressed, and we’d like the opportunity to follow up with you and...
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Empire Today Flooring Installation
#1042753
Empire Today's reply to:

Dear Cary, We are disappointed to hear that your experience did not meet you expectations. We understand that you have agreed to cancel your order. If you continue to have questions and/or concerns please contact us at customersupport@empiretoday.com. Thank you. -ET...
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Product
Empire Today Flooring Installation
#1016946

Testimonial

I just got my new laminate flooring in and it looks wonderful! The installers were very polite and helped move everything back in, even the stuff that I had moved out on my own earlier in the day. My salesman, Cory P. was very nice and if I came in with a lower price...
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Empire Today Flooring Installation
#1013203
Empire Today's reply to:

Dear Leah, We never want our customers to be disappointed in the work that is done in their homes, and regret to hear that your installation has not met your expectations. We will be in contact with you shortly to discuss this matter further and start working with you...
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Empire Today Flooring Installation
#994184
Empire Today's reply to:

Dear Mrs. Holifield, We regret to read your post, but understand that we have been working with you towards a solution. We will continue to follow up and ensure that this matter gets resolved to your satisfaction. Thank you.
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Empire Today Flooring Installation
#977988
Empire Today's reply to:

Dear Finita, We appreciate you bringing your concerns to our attention. After speaking with you, we understand that the contract signed was for two rooms. We are able to add an additional room for the price discussed if you wish to continue. For further questions or...
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Empire Today Flooring Installation
#972456

Empire Today Flooring Installation Top Locations

Dear Jill, We are happy to know that we have addressed your above concerns. If you continue to have questions please don't hesitate to contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Flooring Installation
#970424