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Product: Empire Today Flooring Installation Clear all filters (47 of 47 reviews match)
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Empire Today's reply to:

Dear Steve, Our mission is to “Make beautiful new floors easy,” for our nationwide customers, and we’re committed to upholding our reputation and achieve our vision to become America’s first and best choice for installed flooring. We appreciate you making us aware of...
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Product
Empire Today Flooring Installation
#1113604
Empire Today - Return vist to fix original installation
Empire Today - Return vist to fix original installation
Empire Today - Return vist to fix original installation
Dear Toni, Customer satisfaction is our number one priority, and we strive to provide an exceptional customer service experience from the initial sales appointment through post installation. We’re disappointed to know that you’re not satisfied with your repair, and...
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Product
Empire Today Flooring Installation
#1112105
Empire Today's reply to:

Empire Today - Unhappy
Empire Today - Unhappy
Empire Today - Unhappy
Dear Dan, Our mission is to “Make beautiful new floors easy,” for our nationwide customers, and we accomplish our mission by providing our customers with the best quality service nationwide. We appreciate you making us aware of this matter. We’ll be following up with...
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Tulsa, Oklahoma
Product
Empire Today Flooring Installation
I didn't like
  • Work
#1101975
Empire Today's reply to:

Dear Toby and Hillary Chance, We are committed to upholding our reputation and achieve our vision to become America’s first and best choice for installed flooring. Your concerns are important to us, and we’ll continue to follow up with you until a resolution is...
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Product
Empire Today Flooring Installation
#1096700
Empire Today's reply to:

Empire Today - Unprofessional Installation
Empire Today - Unprofessional Installation
Empire Today - Unprofessional Installation
Empire Today - Unprofessional Installation
Dear Toni, Providing exceptional customer service is our number one priority, and we strive to make to make beautiful new floors easy for all of our nationwide customers. Your concerns are important to us, and we’ll be in contact with you soon to learn more and start...
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Product
Empire Today Flooring Installation
I liked
  • Customer service representative
I didn't like
  • Damage done at installation
  • Solutions that did not work for me
#1095688
Empire Today's reply to:

Empire Today - New Customer- 4 days of issues
Empire Today - New Customer- 4 days of issues
Dear Larry, Providing exceptional customer service is our number one priority, and it’s our goal for our customers to have a positive experience from start to finish. Your concerns are important to us, and we understand that there’s a repair scheduled for you on...
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Product
Empire Today Flooring Installation
I liked
  • Very dissappointed
#1089402
Empire Today's reply to:

Dear Christine, At the core of our mission is our commitment to customer satisfaction. We aim to address every customer concern until a solution is reached, and always put our customers first. We thank you for bringing your concerns to our attention, and assure you...
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Product
Empire Today Flooring Installation
#1065623
Dear Tim, Customer satisfaction is our main priority, and we strive to leave a positive lasting impression from start to finish. Your concerns are important to us, and we’ll be following up with you shortly to address your concerns. Thank you. -ET Customer Support
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Product
Empire Today Flooring Installation
I liked
  • Originally liked salesperson -
  • Were fast
I didn't like
  • Having an actual repair team come fix issue
#1061545
I called several places, but Empire Today was the only one that talked to me on a Saturday afternoon and scheduled a person to come out Monday. Everybody else waited until Monday or Tuesday to even call me back. I had hardwood installed in my master bedroom. It was in...
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Product
Empire Today Flooring Installation
#1060349

Empire Today Flooring Installation Top Locations

Empire Today's reply to:

Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Empire Today - Disappointed Customer
Dear Customer, We are committed to customer satisfaction and strive to accomplish our mission of “Making beautiful new floors easy,” each and every day. It is our goal to make sure that every concern is addressed, and we’d like the opportunity to follow up with you and...
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Product
Empire Today Flooring Installation
#1042753