Product: Empire Today Flooring Installation Clear all filters (0 of 58 reviews match)
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Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Vero Beach, Florida
Product
Empire Today Flooring Installation
#909066
Empire Today's reply to:

Dear Customer, We are disappointed to hear that you feel this way. We want to help address your concerns, but unfortunately we are unable to locate your account with the information provided. Please send your contact info to customersupport@empiretoday.com so that we...
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Shingle Springs, California
Product
Empire Today Flooring Installation
#905940
Empire Today's reply to:

Empire Today - Flooring Installation Review from Barker, Texas

Had empire come to put in floors and they brout the wrong flooring and the carpet isnt going to be put in until later so far am very pissed off and cant get in touch with anyone and sales rep lied about everything
Barker, Texas
Product
Empire Today Flooring Installation
#901664
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Empire Today Flooring Installation Review
They did not replace flooring under my dishwasher, so it doesn't fit correctly. I have being trying to get empire back out for over a month to correct this and no results, just a run around. Even if they beat a competitor by a couple of hundred dollars, its not worth...
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Dear Customer, We regret that your installation was not completed as planned and assure you that we want to learn more. Please contact us at customersuppport@empiretoday.com s...

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Empire Today Flooring Installation
#891546
Empire Today's reply to:

Empire Today Flooring Installation Review from Lancaster, Wisconsin

We recently had carpet and other flooring installed. The salesman was good, talk up empire and product as he should. Our install had been scheduled for 2 months and the morning of the install they called to say they didnt have a crew to do all the work. We told them this was unacceptable as this had been scheduled for 2 months. They asked to move it to the following monday which doesnt work when most people work durung the week. The install coordinator then said well let me see what i can do and will call you back. We waited over 2 hours and finally we called back and nobody seem to know what they were doing. After getting hung up on twice we finally got to a helpful customer service supervisor and he stayed on the phone with us and got both install crews to get the job done. They were 4 hours late but when the crews got to our home they did a great job. The problem with this company is they over schedule crews and crews dont know about it until it gets close to the install day. We will never use empire again and do not recommend the hassle that you will go through to anyone. Read all reviews, consumer complaints on this company, its a pattern.
Lancaster, Wisconsin
Product
Empire Today Flooring Installation
#889416
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Empire Today's reply to:

Dear Lindsey, Your concerns are important to us, and our records show that we have addressed your concerns. If you continue to have questions please contact customersupport@empiretoday.com. Thank you.
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Orlando, Florida
Product
Empire Today Flooring Installation
#885751
Empire Today's reply to:

Dear Iris, We regret to read your post, but understand that we have since completed a product replacement for you. For any future concerns please direct to customersupport@empiretoday.com. Thank you.
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Orlando, Florida
Product
Empire Today Flooring Installation
#873653
Empire Today's reply to:

Dear Cynthia, Our records indicate that we have spoken to you in regards to your concerns. For further questions please contact us at customersupport@empiretoday.com. Thank you.
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Denver, Colorado
Product
Empire Today Flooring Installation
#856034
Dear Melanie, We regret that your experience did not have a great start. Our records show that we have completed a product replacement for you. If you continue to have questions, please contact us at customersupport@empiretoday.com. Thank you.
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Memphis, Tennessee
Product
Empire Today Flooring Installation
#851752
Dear Jenee, We are disappointed to hear about your experience. Although time has passed since your posting, we would like to address any unanswered concerns that you may have. You can email your concerns and account information to customersupport@empiretoday.com. ...
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Houston, Texas
Product
Empire Today Flooring Installation
#849107