Empire Today's reply to:

Empire Today - Flooring Installation Review from Alto, Michigan

We would like to follow up with you to ensure that all of your concerns have been addressed, but we cannot locate your account with the information posted here. Please send your contact information to customersupport@empiretoday.com so that we can locate your account and reach out to you. Thank you.
#808218 Review #808218 is a subjective opinion of poster.
Empire Today Flooring Installation
Reason of review
Poor customer service

We've been living a nightmare with Empire. They are very disorganized, send the same installers after we've complained about the specific installer, can't make sense of their own note write ups, have left a project undone without ordering the correct supplies for over a week, fail to reimburse our money, and then "forget" to *** $125 dollars from the project price after paying the quoter that amount and saying it would be taken off our project.

Super disappointed with every single person I've talked to. I will never go with Empire again, and I've been spreading the word to family and friends too.