Product: Empire Today Estimate Clear all filters (50 of 50 reviews match)
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Empire Today's reply to:

Dear Gregory, We live by the Golden Rule, and treat our customers the way we want to be treated. We strive to provide the best quality service possible. We appreciate you bringing your concerns to our attention, and apologize for the miscommunication that you’ve...
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Empire Today Estimate
Review #1254801 is a subjective opinion of poster.
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Empire Today's reply to:

Dear Ashok, We view every customer purchase as the start of an ongoing relationship, and strive to leave a positive lasting impression during our sale appointments. We regret to hear about your experience, and assure you that your concerns are important to us. We’ll...
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Empire Today Estimate
Review #1058486 is a subjective opinion of poster.
2 comments
Empire Today's reply to:

Dear Lauren, We strive to leave a positive impression during our sales appointments and regret that this was not the case. We understand that we have spoken to you in regards to your concerns. For future inquiries please contact us at customersupport@empiretoday.com ....
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Moorestown Township, New Jersey
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Empire Today Estimate
Review #936240 is a subjective opinion of poster.
1 comment
Dear Christiana, We regret to hear about your dissatisfaction. Although time has passed since your post, we would like to address any unresolved concerns. You may mail your concerns and account information to customersupport@empiretoday.com. Thank you.
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Empire Today Estimate
Review #866719 is a subjective opinion of poster.
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Empire Today's reply to:

Empire Today - Estimate Review from Colorado Springs, Colorado

We called to get and estimate and they gave us a day with a 2 hour window which I thought was ridiculous. They never showed. We called again and schedule against our better judgement. Agai. Was given a 2 hr window. An 1 1/2 into it my husband called them and husband called to see what was up and they said they couldn't make it! Would I like to reschedule???? NO WAY!!!
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Colorado Springs, Colorado
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Empire Today Estimate
Review #853694 is a subjective opinion of poster.
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Empire Today's reply to:

Empire Today - Estimate Review from Newton, New Jersey

Suck so unprofessional! Canceled in home estimate 3 times made up three diff excuses each time! I gave up!
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Newton, New Jersey
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Empire Today Estimate
Review #842289 is a subjective opinion of poster.
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Empire Today's reply to:

Empire Today - No show

I took half day off work for rep to come out to give estimate. Scheduled for Wed. between 1 and 3 p.m. It is now 3:35 and no one showed up or called. After reading the reviews, I think I'm going to pass on this company. At least 100 words, at least 100 words, at least 100 words, at least 100 words, at least 100 words, at least 1000 words, at least 100 words, at least 100 words, at least 100 words. at least words at least words at least words at least words this is absolutely ridiculous if I can say it in fewer, why?
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Location
Hernando, Mississippi
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Empire Today Estimate
Review #733401 is a subjective opinion of poster.
1 comment
Dear Caesar, We understand that this was a frustrating experience for you, and are aware that we have discussed your concerns. Please direct any remaining questions or concerns to customersupport@empiretoday.com. Thank you.
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Empire Today Estimate
Tags
  • floor ceramic tile hardwood
  • rugs
  • Flooring Installation
  • floor installation
Review #630797 is a subjective opinion of poster.
1 comment
Hi Shelly, we were disappointed to read about your sales appointment, as this is not the experience we expect for our customers. We never want our customers to feel uncomfortable, and we would like the opportunity to make things right for you. We understand that we’ve...
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Orlando, Florida
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Empire Today Estimate
Review #546842 is a subjective opinion of poster.
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James, we regret that you were inconvenienced by your missed appointment. We understand your frustration, as we know that your time is valuable and never want our customers to be disappointed in our service. We would like the opportunity to make things right for you,...
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Location
Pine Bush, New York
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Empire Today Estimate
Tags
  • toll free number
  • estimate appointment
Review #417292 is a subjective opinion of poster.