So we spent the weekend preparing our house for our carpet installation from Empire Today. We made this appointment 30 days ago.
They confirmed last week. All of my furniture is under a tarp on my deck. Today they call me and cancel the installation because they overbooked? When we made this appointment, the day "was wide open." They told us there was nothing they WOULD do about it.
Spread the word! This company has the worst customer service.
Product or Service Mentioned: Empire Today Customer Care.
Reason of review: Poor customer service.