Reply by Empire Today

Dear Customer,
We are sorry you feel this way and assure you that we want to help. Unfortunately, we are unable to locate your account with the information provided. Please contact us at so that we can help address your concerns.
Thank you for your patience.
-ET Customer Support
North Richland Hills, Texas
1 comment

Worst customer service ever. Once they get your money they completely ignore you.

They say they are getting help but never return calls. They've had our money almost a month now and job still not done even though they keep confirming dates and don't show because they are out of product.

They say they will offer us compensation but that was a big lie. I will never do business or recommend empire today

Product or Service Mentioned: Empire Today Customer Care.

Reason of review: Poor customer service.

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Boston, Massachusetts, United States #1189701

We literally had the EXACT same experience. Today was the second (confirmed) day we were scheduled for and I had to call to find out what was going on.

They give you B.S.

and a runaround and offer $200 off. I told them to refund my card and I'll never do business with them again.