The first time i used empire they were late but did a good job, couldnt understand the workers but ah it happens so i decided to use them again, big mistake! They were late again i couldnt understand them and they stared at me like they had no clue what i was saying to them.
I can visibly see the seams i have strings hanging everywhere in the carpet , its not connected in one spot on my step and not pulled tight . The tile in the bathroom looks fine but i have a chunk put of my door trim they used 2 different color trim and left grout everywhere for me to clean up .also was specific i had heated floor which is my only heat source and is now not working.
it has been a week my house has been discombobulated waiting for repairs that still havent happened, the customer service is horrible and rude and like to talk over you and argue with you , i will never use them again ! Its ridiculous that they mess stuff up and dont even care !
Product or Service Mentioned: Empire Today Customer Care.
Reason of review: Poor customer service.