Reply by Empire Today Mar 02

Dear Don,
We are disappointed to hear that you were inconvenienced by a missed sales appointment. If you wish to reschedule your appointment in the future please contact us at 800-588-2300.
Thank you.
Fort Washington, Maryland
1 comment

On line appointment system a total joke.Had late appointment tonight, i called to verify was told sales person would call.

Never called during appointment window. 800 no called well after appointment window closed to rrschedule.

What a wasted evening.Empire today is useless!!

Review about: Flooring.

Review #939852 is a subjective opinion of a user.

Product or Service Quality
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PRODUCT OR SERVICE Empire Today Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
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Dear Customer,

We are disappointed to hear that you were inconvenienced by a missed sales appointment.We assure you that your concerns are important to us, and we want to help. Unfortunately, we are unable to locate your account with the information provided. Please email your concerns along with your contact and account information to so that we can further assist.

Thank you.