Reply by Empire Today

Dear Don,
We are disappointed to hear that you were inconvenienced by a missed sales appointment. If you wish to reschedule your appointment in the future please contact us at 800-588-2300.
Thank you.
Author's
Fort Washington, Maryland
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
1 comment

On line appointment system a total joke.Had late appointment tonight, i called to verify was told sales person would call.

Never called during appointment window. 800 no called well after appointment window closed to rrschedule.

What a wasted evening.Empire today is useless!!

Review about: Empire Today Customer Care.

Reason of review: Poor customer service.

Had an Experience with Empire Today?

Write a review

Comments

ETCustomerSupport
#1229583

Dear Customer,

We are disappointed to hear that you were inconvenienced by a missed sales appointment.We assure you that your concerns are important to us, and we want to help. Unfortunately, we are unable to locate your account with the information provided. Please email your concerns along with your contact and account information to customersupport@empire-today.com so that we can further assist.

Thank you.

comments