Reply by Empire Today

Dear Customer,
We have read your review and are disappointed to hear that you were inconvenienced by two missed sales appointments. We want to make things right, but are unable to locate your account with the information posted here. Please email your concerns and account information to, and mention PC in the subject, so we can further assist.
Thank you.
Durham, North Carolina
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Made an appointment for a free estimate, never showed. Called to ask what happened, "oh please reschedule for an additional 10% off".

Ok, so i did. Again, didnt show or even call!

Product or Service Mentioned: Empire Today Customer Care.

Reason of review: Poor customer service.

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