Reply by Empire Today

Dear Charles,
We understand that your time is valuable and sincerely regret to hear that you were inconvenienced by a missed sales appointment. We will be in contact with you shortly to discuss your concerns, and make things right.
Thank you.

I set a appointment to get a quote and no one showed up or called. The next day I received a email saying they would like to talk about my options with the quote I received.

I replied to the email and explained that they were a no show and I wasn't very happy about waiting around for nothing. Still haven't received a response.

Product or Service Mentioned: Empire Today Customer Care.

Reason of review: Poor customer service.

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