Set an appointment for a Saturday morning between 9 and noon. Supposed to be a 50/50 sale on flooring and installation that ends Friday so I was pretty excited to order my flooring.
After taking my Saturday morning off work and locking my dogs in the basement I get a call saying the salesman cancelled.
When I called to make a complaint the customer service agent said she would get a manger on the line and then hung up on me. Terrible experience and I will post on Facebook and Twitter and tell everyone I know how Empire conducts business.
Product or Service Mentioned: Empire Today Customer Care.
Reason of review: Poor customer service.