Reply by Empire Today

Dear Robert,
We understand your frustration and regret the inconvenienced this caused for you. Your account has since been cancelled per your request, if you continue to have questions and/or concerns please contact us at customersupport@empiretoday.com.
Thank you.
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1 comment

Empire didn't deliver.They are very disorganized on installing date and communication on installing.

I have been sleeping on the coach for a week. I prep the rooms for install one day before installing. No show or call on installing day. I called that day waited 1 hour on phone to find out they didn't have my carpet.

Reschedule for Monday no show or call again. I called was told would call me back on Wednesday. Again no call. Received email for installation for next monday 1 week from schudle date.

What a inconvenience. All they needed to do is communicat. I would go with this company just to save $300 .

GO WITH A LOCAL COMPANY.SLEEPING ON A COACH FOR A WEEK.

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ETCustomerSupport
#1249203

Dear Customer,

Thank you for bringing your concerns to our attention.We would like to know more about the situation and help make things right for you, but unfortunately, we cannot locate your account with the information posted here.

Please send your account information to customersupport@empire-today.com and mention Pissed Consumer in the subject line, so that we can follow up with you.

Thank you.

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