Reply by Empire Today

We’ve read your review, and it’s disappointing that your product has not been meeting your expectations. We regret that your concerns have not yet been addressed, and we want to know more about the issues you’ve experienced. Unfortunately, we are not able to locate your account with the information posted here. Please call us at 888-588-2315 x4195 or email your contact information to so that we can locate your account and follow up with you. Thank you. Jeanette Ramey, National Customer Service Manager
Lawrenceville, Georgia

I had carpet put in with in 1 to 2 years it was so dingy looking puggled it was the worst carpet had ever had in my life I call them to fix the puggles they wanted to charge me to stretch each room , I have live her for 20 years , have 3 different colored carpet all fromm home depot great lasted very well , wished I had gone back empire was a waste of money every time I look at this terribble carpet I cooked just die just can't afford to get it out now do not go to empire and I repeat do not go there you will be sorry

Reason of review: Bad quality.

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