Reply by Empire Today

Dear Belinda,
We appreciate you making us aware of your concerns and understand that we have spoken to you in regards to this matter. For future concerns regarding your experience please contact us at
Thank you.
Cleveland, Ohio
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Had a rep come to our home, the 50% off sales products were horrible , and the rep recommended the next level of carpet , we had it installed in 2 bedrooms, and the hallway, and floor of the closets, we were told the excess carpet belonged to us, but the workers took every tiny piece of that carpet , while we we dealing with a bear in our yard, we called , but never got any redults , $4500 , and can't patch a 1x1 section if we needed to , we will NEVER direct anyone to this company ,,,,no way

Reason of review: Poor customer service.

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