Bait and switch experts!!
Beware of sales scam. They installed a lower grade carpet pad but charged price for heavier duty in sales order. After numerous attempts to resolve through customer support I finally had to dispute via my credit card, which resulted in a favorable outcome for me once their investigations were completed. NOW EMPIRE WANTS TO COLLECT FROM ME EVEN AFTER THE CREDIT CARD COMPANY TELLS ME THEY HAVE NO BASIS TO HARASS ME AFTER THEY RULED IN MY FAVOUR.
They need a consumer class action to put them in their place and end such bait and switch tactics once and for all!!
Product or Service Mentioned: Empire Today Carpet Installation.
Reason of review: Bad quality.