Reply by Empire Today

Dear Lauren,
We regret the delays in your installation. We understand that time has past since your posting, if you continue to have questions or concerns please contact
Thank you.
Trenton, New Jersey
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1 comment

Horrible experience as a first time customer. Installation was promised between 12 and 2 at 230 i called to find out why he had not shown up and was told hed be hete by 4.

At 430 i get a phone call that *** be arriving around 530.

I took off work for nothing and calls to their customer service supervisors are useless. Will not recommend or be a repeat customer

Product or Service Mentioned: Empire Today Carpet Installation.

Reason of review: Order processing issue.

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Dear Customer,

We regret to hear about the delays in your installation and want to help make things right. Unfortunately, we are unable to locate your account with the information given.

Please contact us at with your account information so we can start working towards a solution.

Thank you.

-Empire Customer Support