Reply by Empire Today

Dear Lauren,
We regret the delays in your installation. We understand that time has past since your posting, if you continue to have questions or concerns please contact customersupport@empiretoday.com.
Thank you.
Author's
Trenton, New Jersey
2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
1 comment

Horrible experience as a first time customer.Installation was promised between 12 and 2 at 230 i called to find out why he had not shown up and was told hed be hete by 4.

At 430 i get a phone call that *** be arriving around 530.

I took off work for nothing and calls to their customer service supervisors are useless.Will not recommend or be a repeat customer

Review about: Empire Today Carpet Installation.

Reason of review: Order processing issue.

Had an Experience with Empire Today?

Write a review

Comments

ETCustomerSupport
Melrose Park, Illinois, United States #1191574

Dear Customer,

We regret to hear about the delays in your installation and want to help make things right.Unfortunately, we are unable to locate your account with the information given.

Please contact us at customersupport@empire-today.com with your account information so we can start working towards a solution.

Thank you.

-Empire Customer Support

comments