Reply by Empire Today

Dear Anthony,
We understand that time has passed since your posting, but would like to ensure that all your concerns have been answered. If you continue to have questions regarding your installation please contact us at customersupport@empiretoday.com.
Author's
Southwest Brevard Cnty, Florida
1 comment

This is the WORST company I have ever dealt with ! We had carpet installed 5 weeks ago and they did the horrible job on our stairs.

We have had 2 people from empireout to look at them and both agreed the stairs should not have been left like they were. We were told the stairs and the other installation problems would be fixed. 5 weeks later we are still waiting.

We call multiple times a week and can never get anyone at the Orlando office to ever answer the phone. Our next step is to stop payment !

Review about: Empire Today Carpet Installation.

Reason of review: Bad quality.

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ETCustomerSupport
#1155023

Hello,

We are disappointed to hear about your dissatisfaction with Empire. We assure you that we take your concerns seriously and never want any of our customers to feel this way.

We would like to help resolve any concerns you may have, but unfortunately we are unable to verify your Empire customer information.

Please contact customersupport@empiretoday.com for further assistance.

Thank you

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