Reply by Empire Today

Dear Kim,
We regret the issues that you have been experiencing. We want to help, but unfortunately are having trouble locating your account. Please contact us at customersupport@empire-today.com so we can further assist.
Thank you.
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Dadeville, Alabama
1.2
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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1 comment

We ordered 1room of carpeting and 2 closets.The 1 installers failed to.

Complete the closets. 2nd installers never showed up. 3rd installer took from 10:30 to 3 to do a 4x6 closet. Then cut the carpet pattern wrong for the 2nd closet.

So now more carpeting has to be ordered for a 2x3 closet. So who knows when or if this job will ever be completed. Oh, and customer service is horrible to say the least. Our case worker Judy never answers or returns our calls.

Will NEVER use or recommend this company again.

Ps.

I love the question below if I want empire to contact me.Yeah, unlikely to happen.

Review about: Empire Today Carpet Installation.

Reason of review: Bad quality.

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ETCustomerSupport
#1179324

Dear Customer,

We regret the issues that you have been experiencing. We want to help, but unfortunately we are having trouble locating your account. Please contact us at customersupport@empire-today.com so we can further assist.

Thank you.

-Empire Customer Support

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