I had a terrible experience with Empire Carpet & Flooring. EC made beautiful drapes for my home, I wanted the drapes refreshed/cleaned, the EC repre that had worked in my home, removed my drapes from all windows to take to EC's cleaner,
he stole my drapes.
They were not returned. I have made comlaints to the courts, NY Attorney General, govenor and I have not given up.
I paid dearly for drapes. I would not recomend Empire Carpet & Flooring, read the complaints.
Reason of review: Poor customer service.