Reply by Empire Today

Dear Jack,
We are disappointed to know that your experience did not have a positive start, but are aware that your installation was completed since your last post. For future questions or concerns please contact us at
Thank you.
Atlanta, Georgia
Price Affordability
1 comment

Customer service SUCKS they will not follow up and do what they say i am having problems with my carpet instaltion and and they wont help and the worist is they say they will call you back to let you know and you never hear from that person agian

Product or Service Mentioned: Empire Today Carpet Installation.

Reason of review: Poor customer service.

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Thank you for bringing your concerns to our attention. We never want our customers to be disappointed in the work that's done in their homes, and we regret that you've been having difficulty in getting these issues addressed.

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Please send your contact information to so that we can follow up with you. Thank you.