Reply by Empire Today

Dear Jack,
We are disappointed to know that your experience did not have a positive start, but are aware that your installation was completed since your last post. For future questions or concerns please contact us at customersupport@empiretoday.com.
Thank you.
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Atlanta, Georgia
2.0
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1 comment

Customer service SUCKS they will not follow up and do what they say i am having problems with my carpet instaltion and and they wont help and the worist is they say they will call you back to let you know and you never hear from that person agian

Review about: Empire Today Carpet Installation.

Reason of review: Poor customer service.

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ETCustomerSupport
#1072129

Thank you for bringing your concerns to our attention.We never want our customers to be disappointed in the work that's done in their homes, and we regret that you've been having difficulty in getting these issues addressed.

We would like to know more about the situation and help make things right for you, but we are unable to locate your account with the information posted here.

Please send your contact information to customersupport@empiretoday.com so that we can follow up with you.Thank you.

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