Reply by Empire Today

Dear Virginia,
We appreciate you bringing your concerns to our attention, and understand that we have spoken to you regarding the damages in your home. We will continue to investigate further and will be in contact with you shortly.
Thank you.
Advertised vs Delivered
Customer service
Product or Service Quality

Stay away from Empire today. Installers damaged two walls.

But what is most upsetting, is that after two weeks, seven phone calls and an email to The company, reference complaint 1–252066589 was told somebody would call that night each time.

Not one return call. Unbelievably bad company stay away.

Product or Service Mentioned: Empire Today Carpet Installation.

Reason of review: Bad quality.

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