Reply by Empire Today

Dear Galen,
We are disappointed to hear about your experience. We will review this matter further and will be in contact with you soon.
Thank you.
Author's
4.2
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Advertised vs Delivered
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
Warranty
1 comment

Salesman, Nick Engledow, promised that carpet installers would move a few pieces of furniture around to complete job. They were not happy that they had to do this saying if they were told they would have brought added crew. Tried several times to call Nick Engledow but after two weeks he hasn't returned a single call.

Product or Service Mentioned: Empire Today Sales Representative.

Reason of review: Poor customer service.

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ETCustomerSupport
#1250973

Dear Customer,

Your satisfaction is important to us and we want to help address your concerns. Unfortunately, we are unable to locate your account with the information provided.

Please email your concerns and account information to customersupport@empire-today.com so we can further assist you, and mention Pissed Consumer in the subject line.

Thank you.

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