Reply by Empire Today

Dear Sheralyn,
Your satisfaction is important to us and we will continue to follow up with you until a solution is reached.
Thank you.
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1 comment

Carpet installer punched *** in my tile. Tile is no longer available.

Empire informed me they were going to remove tile from the foyer area and replace the that tile in my kitchenette area where the carpet installer damaged the other tile or they would replace the tile only in the area of damage. Problem is this would cause mix/match tile..

Product or Service Mentioned: Empire Today Carpet Installation.

Reason of review: Bad quality.

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Dear Customer,

We sincerely regret to hear about your experience, and completely understand your frustration. We want to help, but are unable to locate your account with the information provided.

Please email your concerns along with you account and contact information to, and mention PC in the subject line.

Thank you.