Empire Today Carpet Installation Reviews and Complaints
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Dear Laurie, Our mission is to make beautiful new floors easy for our customers. At the core of this mission is our commitment to customer satisfaction. We appreciate you bringing your concerns to our attention and are aware that we are currently working with you...
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Empire Today Carpet Installation
Dear Cheryl, We understand that your time is valuable and regret to hear that your installation did not take place as planned. We understand that we have rescheduled your installation, and we’ll continue to follow up until a solution is reached. Thank you.
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Empire Today Carpet Installation
Testimonial
They installed carpet in the second floor of my home. I also used them for vinyl plank flooring in my basement, and window treatments. The result is beautiful. The carpet looks great, and I get so many compliments on how good the basement floor looks. I love the window...
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Melrose Park, Illinois
Product
Empire Today Carpet Installation
I liked
- Quality of the product
- Initial contact and install
- Easy to schedule in-home consultation
Dear Virginia, We appreciate you bringing your concerns to our attention, and understand that we have spoken to you regarding the damages in your home. We will continue to investigate further and will be in contact with you shortly. Thank you.
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Empire Today Carpet Installation
Dear Sandra, Thank you for bringing this matter to our attention. We apologize for the lack of follow up that you have received, and assure you that your concerns are important to us. We will be in contact with you shortly to start working towards a solution. Thank you...
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Empire Today Carpet Installation
Dear David, We understand your frustration and are disappointed to hear that your installation was not completed as scheduled. We will be following up with you shortly to learn more and start working towards a solution. Thank you.
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Empire Today Carpet Installation
Dear Monica, We understand that this has been a frustrating situation, and regret to hear that you have been inconvenienced by this matter. Our records show that we have spoken to you and have attempted to reach an amicable solution. We will further review your...
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Empire Today Carpet Installation
Dear Cara, We’ve read your review, and regret the issues that occurred during your installation. We realize this has been a frustrating situation, and we want to help make things right for you. We will be contacting you shortly to discuss the situation and ensure that...
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Westbury, New York
Product
Empire Today Carpet Installation
Resolved
Dear Chris, Your satisfaction is important to us, and we’re disappointed to hear about the delays in your installation. We’ll be in contact with you shortly to learn more and start working towards a solution. Thank you for your patience, -ET Customer Support
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Empire Today Carpet Installation
Dear Marharyta, We appreciate you bringing your concerns to our attention, and are disappointed to hear about your experience. Our records show that we have addressed this matter and have scheduled an upcoming service for you. If you continue to have questions or...
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Orlando, Florida
Product
Empire Today Carpet Installation
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