Empire Today Carpet Installation Reviews and Complaints
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Empire Today - Carpet Installation Review
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Empire Today Carpet Installation
Empire Today - Fed up!
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Empire Today Carpet Installation
Empire Today - Carpet Installation Review
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Empire Today Carpet Installation
Empire Today Laminate Flooring Review
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Empire Today Carpet Installation
Empire Today - Wrong carpet/ DAMAGED WALL'S
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Empire Today Carpet Installation
Resolved
Resolved: Empire Today - Carpet Installation Review
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Empire Today Carpet Installation
Empire Today - Poor installation and customer service!!
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Empire Today Carpet Installation
Empire Today - Will lie to sell you a product and will not stand by their warentee
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Empire Today Carpet Installation
Empire Today - STILL WAITING
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Empire Today Carpet Installation
Empire Today - No Hassle Sales and Installation Experience
I was genuinely surprised by the experience I had with Empire Today. A sales person came to my home at the scheduled time and with samples in hand. I was interested in replacing my living room, ivory colored carpet due to small stains and some ware. I wasn't initially sure what color or style to pick but the sales person was very helpful and informative of my options considering the way I use the space. We looked at several product samples in a variety of colors. We also discussed the current offers, what my payment options were, the proper way to clean the carpet and what I should expect from the installation process. The consultation took over an hour. I ultimately chose to go with a carpet similar to what I already had because it matched the carpeting in other areas of my house that were still in good shape. Overall, my experience was positive, the carpet was exactly what I wanted! Janet K.
Testimonial
Empire Today is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
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Empire Today Carpet Installation
Reason of review
Good customer service
Empire Today - Carpet Installation Review
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Empire Today Carpet Installation
Empire Today - Cancelled Install the day before
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Empire Today Carpet Installation
Empire Today - Communications Customer Care Review
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Empire Today Carpet Installation
Empire Today - Refusing to fix my carpet because they say warranty has expired!
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Empire Today Carpet Installation
Empire Today - Carpet Installation Review
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Empire Today Carpet Installation
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Took another day off from work to accommodate Empire's rescheduling and - they didn't show up again. This morning they called and were very confused by the job order - remove carpet and replace carpet.
They scheduled another installer for this morning, after he finishes another job, so hopefully they will begin the job today- or start it.
I don't have many vacation days left so this is becoming more and more unpleasant.
So I sent you(Empire) my email address and contact info again and there was no response. Today was the rescheduled day for the install - guess what?
They are still not here and I took another vacation day. I can't wait to review the install if it ever happens.
Dear Customer,
We regret to hear that you were inconvenienced by a missed installation, and assure you that we want to help. Unfortunately we are unable to locate your account with the information provided. Please email your account information to customersupport@empire-today.com and mention Pissed Consumer in the subject line, so we can further assist you.
Thank you.