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Manufacturer: Empire Today Category: Installation Clear all filters (71 of 71 reviews match)
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Empire Today's reply to:

Dear Customer, We sense your frustration and are disappointed to hear that you feel this way. Your concerns are important to us, and we would like to follow up to address your concerns. Unfortunately, we are unable to locate your account with the information in your...
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Product
Empire Today Carpet Installation
#974000
I was genuinely surprised by the experience I had with Empire Today. A sales person came to my home at the scheduled time and with samples in hand. I was interested in replacing my living room, ivory colored carpet due to small stains and some ware. I wasn't initially...
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Product
Empire Today Carpet Installation
#1013204
Empire Today's reply to:

Dear Customer, We are saddened to hear about the lack of communication that you have received. We would like to further address your concern, but are unable to verify your customer account. Please email us at customersupport@empire-today.com with your account...
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Product
Empire Today Carpet Installation
#970665
Empire Today's reply to:

Dear Sheralyn, Your satisfaction is important to us and we will continue to follow up with you until a solution is reached. Thank you.
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Product
Empire Today Carpet Installation
#956887
Dear Darlene, We are disappointed to hear that your most recent experience has not been a positive one. We will be following up with you soon to learn more. Thank you for your patience.
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Empire Today West Sacramento, California
Product
Empire Today Carpet Installation
I didn't like
  • Canceled appt 3 times at the last minute
#955831
Dear Cindy, We understand that you have agreed to cancel your order since this post was made. If you continue to have questions or concerns, please don't hesitate to contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Locust Grove, Georgia
Product
Empire Today Carpet Installation
I didn't like
  • Treatment as a consumer
#951739
Dear Cheryl, Your concerns are important to us and we are saddened to hear that you were not satisfied with your experience. We understand that we have spoken to you and offered a fair solution. If you wish to continue with our services please contact us at...
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Empire Today Bellair-Meadowbrook Terrace, Florida
Product
Empire Today Carpet Installation
#945048
Dear Amber, We sense your frustration and are disappointed to hear that you feel this way. We understand that we have addressed your concerns. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Saratoga Springs, New York
Product
Empire Today Carpet Installation
I liked
  • Easy to schedule in-home consultation
#940090
Empire Today's reply to:

Dear Dawn, We are disappointed to hear that your product did not meet your expectations. Our records show that we have been in contact with you since your last posting. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Apple Valley, California
Product
Empire Today Carpet Installation
I liked
  • Quickness of install
#938786
Empire Today's reply to:

Dear Pamela, We never want our customers to be disappointed in our services and we regret to hear that you feel this way. We understand that we have reached out to you in regards to your concerns. You can also contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Dunbarton, New Hampshire
Product
Empire Today Carpet Installation
I liked
  • People were very courteous
  • But not to repair it
I didn't like
  • Quality of the job
#928998