Empire Today Carpet Installation Reviews and Complaints
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(71 of 71 reviews match)
Dear Customer, We sense your frustration and are disappointed to hear that you feel this way. Your concerns are important to us, and we would like to follow up to address your concerns. Unfortunately, we are unable to locate your account with the information in your...
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I was genuinely surprised by the experience I had with Empire Today. A sales person came to my home at the scheduled time and with samples in hand. I was interested in replacing my living room, ivory colored carpet due to small stains and some ware. I wasn't initially...
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Dear Customer, We are saddened to hear about the lack of communication that you have received. We would like to further address your concern, but are unable to verify your customer account. Please email us at customersupport@empire-today.com with your account...
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Dear Sheralyn, Your satisfaction is important to us and we will continue to follow up with you until a solution is reached. Thank you.
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Dear Darlene, We are disappointed to hear that your most recent experience has not been a positive one. We will be following up with you soon to learn more. Thank you for your patience.
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Empire Today
West Sacramento, California
Product
Empire Today Carpet Installation
I didn't like
- Canceled appt 3 times at the last minute
Dear Cindy, We understand that you have agreed to cancel your order since this post was made. If you continue to have questions or concerns, please don't hesitate to contact us at customersupport@empiretoday.com. Thank you.
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Empire Today
Locust Grove, Georgia
Product
Empire Today Carpet Installation
I didn't like
- Treatment as a consumer
Dear Cheryl, Your concerns are important to us and we are saddened to hear that you were not satisfied with your experience. We understand that we have spoken to you and offered a fair solution. If you wish to continue with our services please contact us at...
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Empire Today
Bellair-Meadowbrook Terrace, Florida
Product
Empire Today Carpet Installation
Dear Amber, We sense your frustration and are disappointed to hear that you feel this way. We understand that we have addressed your concerns. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today
Saratoga Springs, New York
Product
Empire Today Carpet Installation
I liked
- Easy to schedule in-home consultation
Dear Dawn, We are disappointed to hear that your product did not meet your expectations. Our records show that we have been in contact with you since your last posting. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today
Apple Valley, California
Product
Empire Today Carpet Installation
I liked
- Quickness of install
Dear Pamela, We never want our customers to be disappointed in our services and we regret to hear that you feel this way. We understand that we have reached out to you in regards to your concerns. You can also contact us at customersupport@empiretoday.com. Thank you.
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Empire Today
Dunbarton, New Hampshire
Product
Empire Today Carpet Installation
I liked
- People were very courteous
- But not to repair it
I didn't like
- Quality of the job
