Empire Today Carpet Installation Reviews and Complaints
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Dear Cara, We’ve read your review, and regret the issues that occurred during your installation. We realize this has been a frustrating situation, and we want to help make things right for you. We will be contacting you shortly to discuss the situation and ensure that...
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Westbury, New York
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Empire Today Carpet Installation
Dear Chris, Your satisfaction is important to us, and we’re disappointed to hear about the delays in your installation. We’ll be in contact with you shortly to learn more and start working towards a solution. Thank you for your patience, -ET Customer Support
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Empire Today Carpet Installation
Dear Marharyta, We appreciate you bringing your concerns to our attention, and are disappointed to hear about your experience. Our records show that we have addressed this matter and have scheduled an upcoming service for you. If you continue to have questions or...
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Orlando, Florida
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Empire Today Carpet Installation
Dear Mr. and Mrs. Days, Our records show that we have been in contact with you regarding this matter and have been unable to reach you. Please email us at customersupport@empiretoday.com at your earliest convenience, and reference your post in your email. Thank you.
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Empire Today Carpet Installation
Dear Customer, We sense your frustration and are disappointed to hear that you feel this way. Your concerns are important to us, and we would like to follow up to address your concerns. Unfortunately, we are unable to locate your account with the information in your...
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Empire Today Carpet Installation
I was genuinely surprised by the experience I had with Empire Today. A sales person came to my home at the scheduled time and with samples in hand. I was interested in replacing my living room, ivory colored carpet due to small stains and some ware. I wasn't initially...
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Empire Today Carpet Installation
Dear Customer, We are saddened to hear about the lack of communication that you have received. We would like to further address your concern, but are unable to verify your customer account. Please email us at customersupport@empire-today.com with your account...
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Empire Today Carpet Installation
Dear Mr. Robbins, We appreciate you making us aware of your experience, and understand that we are currently working with you towards a solution. We will continue to ensure that your concerns get addressed. Thank you.
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Empire Today Carpet Installation
Dear Robert, We understand your frustration and regret the inconvenienced this caused for you. Your account has since been cancelled per your request, if you continue to have questions and/or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Carpet Installation
Dear Sheralyn, Your satisfaction is important to us and we will continue to follow up with you until a solution is reached. Thank you.
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Empire Today Carpet Installation
