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Product: Empire Today Carpet Installation Clear all filters (0 of 84 reviews match)
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Dear Thomas, We’re committed to consistently providing our customers with the best quality service nationwide. From pre to post installation we work with our customers to ensure their satisfaction. We regret to hear that your carpet is not meeting your expectations,...
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Empire Today Carpet Installation
#1413074
Empire Today's reply to:

Dear Susan, At Empire Today our mission is to “Make beautiful new floors easy,” for our nationwide customers. At the core of this mission are the values of customers first; golden rule; teamwork; integrity; and results that the Empire Today brand commands. We sincerely...
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Empire Today Carpet Installation
#1340919
Empire Today's reply to:

Dear Jessica, Customer satisfaction is our number one priority. From pre to post installation, we strive to make our customer’s experience as easy as can be. We apologize for your installation delay, and understand that your job has been completed to your satisfaction....
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Cleveland, Ohio
Product
Empire Today Carpet Installation
#1290728
Dear Danny, We strive to leave a positive impression from start to finish for all of our customers. Putting customers first is one of the key values, which helps us achieve our mission of making beautiful new floors easy. We regret to hear that you were not satisfied...
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Empire Today Carpet Installation
#1259235
Empire Today's reply to:

Dear Marc, Our mission is to make beautiful new floors easy for our customers, by striving to resolve all concerns from pre to post installation. We regret to hear about your experience, and understand that we’ve spoken to you in regards to your concerns. If you...
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Empire Today Carpet Installation
#1245073
Empire Today's reply to:

Dear Customer, We’re thrilled to hear that your concerns were addressed in a timely manner, and are glad to know that we made beautiful new floors easy for you! We hope to work with you on future projects. Thank you for sharing! -ET Customer Support
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Empire Today Carpet Installation
#1200181
Empire Today's reply to:

Dear Kat, We view every customer purchase as an ongoing relationship, and we strive to achieve customer satisfaction every step of the way. We thank you for bringing this matter to our attention, and sincerely regret to hear that this was your experience. We’ll be in...
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Empire Today Carpet Installation
#1130436
Empire Today's reply to:

Dear Cindy, For over 55 years we’ve been committed to providing outstanding customer service from start to finish. Our mission is to make beautiful new floors easy for all of customers and we accomplish this by putting our customers first. We’re disappointed to hear...
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Empire Today Carpet Installation
#1121808
Empire Today's reply to:

Dear Jason, Our customers are our number one priority, and we strive to provide a positive experience from start to finish. We’re committed to upholding our reputation and achieve our vision to become America’s first and best choice for installed flooring. We...
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Empire Today Carpet Installation
#1085729
Resolved
Dear Sandeep, Customer care and complete satisfaction is our highest mission, and we accomplish this by providing our customers with the best quality service nationwide. We thank you for bringing your concerns to our attention, and assure you that we take matters such...
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Empire Today Carpet Installation
#1076226