Product: Empire Today Carpet Installation Clear all filters (0 of 85 reviews match)
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Dear Cheryl, Your concerns are important to us and we are saddened to hear that you were not satisfied with your experience. We understand that we have spoken to you and offered a fair solution. If you wish to continue with our services please contact us at...
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Bellair-Meadowbrook Terrace, Florida
Product
Empire Today Carpet Installation
#945048
Dear Amber, We sense your frustration and are disappointed to hear that you feel this way. We understand that we have addressed your concerns. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Saratoga Springs, New York
Product
Empire Today Carpet Installation
#940090
Empire Today's reply to:

Dear Dawn, We are disappointed to hear that your product did not meet your expectations. Our records show that we have been in contact with you since your last posting. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Apple Valley, California
Product
Empire Today Carpet Installation
#938786
Empire Today's reply to:

Dear Pamela, We never want our customers to be disappointed in our services and we regret to hear that you feel this way. We understand that we have reached out to you in regards to your concerns. You can also contact us at customersupport@empiretoday.com. Thank you.
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Dunbarton, New Hampshire
Product
Empire Today Carpet Installation
#928998
Empire Today's reply to:

Dear Jolene, We are disappointed to hear about your experience and assure you that this is not the level of service that we expect for our customers. We understand that time has elapse since your posting, if you continue to have questions or concerns regarding your...
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Saint Petersburg, Florida
Product
Empire Today Carpet Installation
#922323
Empire Today's reply to:

Dear Robin, We understand that your time is valuable and we regret to hear that your installation was not completed as planned. We assure you that your concerns are important to us and we'll be following up with you shortly to discuss this matter in more detail. ...
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Twin Lake, Michigan
Product
Empire Today Carpet Installation
#921601
Empire Today's reply to:

Empire Today - Carpet Installation Review from Holly, Michigan

Total terrible customer care, poor sales pitch. Salesman in Toledo (Doug) came across so shy-stee and fraudulent. Late for installation, Installers couldnt speak english. (Was not even employed by Empire) So i wondered, who did i really hire?...huum. Anyways late for the job, couldnt even perform the job due to no padding. Smh....wow. Then had the nerve to tell me they wasnt sure if they could even comr back the next day. (Had to reschedule all over again) Signed... Very angry customer, Frankie
Holly, Michigan
Product
Empire Today Carpet Installation
#914178
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Empire Today's reply to:

Dear Pauline, We are disappointed to hear that your product is not meeting your expectations. We understand that time has elapsed since your last posting. If you continue to have questions or concerns, please email customersupport@empiretoday.com with both your...
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Weymouth, Massachusetts
Product
Empire Today Carpet Installation
#912827
Dear Mark, Your concerns are important to us and we regret to hear your story. Our records show that we have spoken to you in regards to this matter and consider this addressed. For future inquiries please contact customersupport@empiretoday.com. Thank you.
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Decatur, Georgia
Product
Empire Today Carpet Installation
#902724
Dear Lisa, We were saddened to read your post. We noticed that time has passed since your last posting. If you continue to have unanswered questions or concerns, please contact customersupport@empiretoday.com. Thank you.
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Malibu, California
Product
Empire Today Carpet Installation
#899973