Reply by Empire Today

Dear Darlene,
We know that your time is valuable and regret to hear that you were inconvenienced by a missed appointment. If you continue to have questions or concerns regarding your experience, please contact us at
Thank you.
Benson, North Carolina
Customer service
1 comment

I had appointment this morning and when there was a no call/no show from Empire, I called them. I was told it was "unscheduled" but they neglected to let me know.

UNBELIEBABLE!! Rotten way to treat someone who wants to give you business, maybe it's because today was the last day of advertised 50℅ special.

Product or Service Mentioned: Empire Today Carpet Flooring.

Reason of review: Poor customer service.

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Dear Customer,

We realize that you are frustrated and we would like to learn more about the situation. Unfortunately, we are unable to verify your account with the information in your post.

Please email your concerns and account information to so we can follow up with you.

Thank you.