Wife wanted carpet.. Called Empire..
Salesperson can sell ice to Eskimos.. Installers are sub contractors who should be on 20/20.. I swear they found them in the bar.. Didn't show up until 3pm, didn't leave until 9pm.
work not finished, work that was done, was at best sub-par! We are waiting on their 4th visit to finish 3 small bedrooms and a small hallway in our upstairs. Customer support has been rude, and uncooperative.. They gave us the 10%, which equates to still getting robbed!!
I am sick of calling this company.. I agreed to their lousy 10% discount.. I vowed to tell as many people as possible not to do business with them.. Will be filing complaint with any agency that will allow a complaint..
I reside in PA. DO NOT waste your $$$$.. Find a local contractor/ carpet company!!
Do not use them!!!! You will be sorry!!!