Reply by Empire Today

Thank you for bringing your concerns to our attention. We realize that your time is valuable, and we regret that you were inconvenienced by missed appointments. We would like to help make things right for you, but unfortunately, we cannot locate your account with the information posted here. Please send your contact information to so that we can follow up with you. Thank you. Bill Allivato, National Customer Service Manager
Camden, Ohio

I had 4 appointments with empire carpet and the day they were supposed to come they called and cancelled. This happened 4 times needless to say not a happy camper

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review