Reply by Empire Today Feb 21, 2012

Kris, it’s disappointing that you’ve experienced issues with your product because we want our customers to be satisfied with their entire experience. We understand that we have spoken to you about your concerns and offered to work with you on a resolution. Please contact us if you would like to discuss this matter further. Thank you. Rebekah Clerk, National Customer Service Manager
Tampa, Florida

NEVER EVER EVER buy laminate from this company!The product is inferior!

Have had it three years and the edges are lifting up and the trim is coming away from the walls in places. I already had Pergo in one room that I installed myself and it is practically indestructable. You can use anything to clean it and it has been down longer than the ET product and looks ten times beter. I can never recommend ET to anyone.

It's expensive and so not worth the price. Of course the "warranty" does not cover the problems.

Bad experience overall.Stay away from this company.

Review about: Laminate.

Review #298164 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $8000
Preferred solution Not specified

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