Reply by Empire Today Jan 16

Hi Jennifer, we never want our customers to be disappointed in our service, and we regret that you felt pressured during your sales appointment. This is not the level of service we expect for our customers, and we understand that we've spoken with you about your experience. Please do not hesitate to contact us at customersupport@empiretoday.com if you would like to discuss this further. Thank you. Bill Allivato, National Customer Service Manager
Author's
Saint Petersburg, Florida
0 comments

I made an appointment, asked if there was a minimum cost..told nope..I was going to carpet one very small bedroom as a test before hiring them, as I was unsure as of all I had read negative.Long story short, they get here tell me 650 dollar minimum..really, show me in writing where that is?

I told them I had already asked customer service that..he said no, it was his manager will not allow jobs for less..Slimy used car salesmen tactics..He could show me nothing..I threw both of them out slammed the door.Home depot is installing carpet

Review about: Empire Today Carpet Installation.

I didn't like: Sales person tactics.

Review #810223 is a subjective opinion of a user.

1.3
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Reason of Review / Monetary Loss Pricing issue / Not specified
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