Empire Today's reply to:
Empire Today - Empire flooring/very poor install & service
Empire flooring will not stand behind their guaranty on the laminate flooring.
18x26 foot room was installed and in a short time the floor buckled and the middle rose up 2". They sent a man with a 'moisture guage' to see if the floor was wet underneath. He ask what we cleaned it with and I showed him the swiffer wet jet 'For Laminate Floors'. That was Empires reason for not fixing the floor. Because we used a wet jet!
I had another flooring cpmpany come to tell me why the floor raised in the middle like that and as soon as they saw it they said it was because it was installed too tight. It needed to 'float' and was not enough space along the edges.
Empire would not do anything they said to stand behind their product!
Review about: Empire Today Flooring.