Reply by Empire Today

I’ve read your comments and recent post and I would like the opportunity to speak with you regarding your experience with your installation and your Ceramic Flooring. We truly apologize for the disrupting your home and lawn and are sorry for the level of service you experienced. All our products are backed by manufacturer product and installation warranties. If there are any issues that arise with the quality of the product or service of the installation, we will work with the customer on identifying the concern and assisting in providing a resolution. If possible, would you be able to contact me at your earliest convenience, I can be reached at or via phone at 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager
Columbus, Ohio

Paid $5000 to have ceramic tile floor installed over 400sq. ft. Within one month the floor was coming loose, grout cracking.

Came back to install floor. They stuffed wood with nails down my vents, grout on walls and wood trim, killed parts of my front yard and used my side yard as a waste site from buckets.

Do not fall for the sales pitch. They are not the best. Broken piece of tile used to install in closet, and on and on.

Don't expect them to clean up after themselves. I will be happy to talk to anyone about it.

Product or Service Mentioned: Empire Today Flooring.

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