Agreed to pricing on hardwood flooring. Installer came in and said floor was uneven and it would cost an extra $2000.
Sales rep said she went over it with us. NOT TRUE. The installer's contact at Empire (Roger?) told my wife I was a liar and then the next day that she was a liar. The only people lying work for Empire Flooring and their sub-contracting sales people.
After they ripped up portions of our carpet and parquette(?), they said they were leaving and Mike, the installer, who by-the-way had nothing to do with this, tried to piece it back as best he could.
Do Not Use this Company. Ever!!!!!!!
Product or Service Mentioned: Empire Today Flooring.