Empire Today's reply to:
Empire Today - Empire fixed it!!!!!
The finally fixed the issue.If the company had the carpet guys come out in the first place they could have saved themselves a headache!
It took ten minutes and they didn't even have to move all the furniture. Customer service talk to your floor professionals before your argue with your customer. It will save you so much ill will. Thank you for fixing the issue.
As I said before the sales guy was amazing, the hardwood guys were fabulous. I just had a small issue with the carpet and they fixed it in 10 minutes. Empire your products and services were up to snuff. If you could just get your costumer service people to handle calls by respecting the customer than you would have one heck of a company!
Good luck and thanks again.I love my new floors.
Review about: Empire Today Carpet Installation.
Reason of review: They fixed it!!.