Empire installed the hardwoods in the house I just bought. When we took off the baseboards to do custom painting, the wood does not go all the way to the wall.
The installers covered up their failures with an inch wide quarter round. So we have big gaps all around the baseboard, which means more baseboard installations. Awful work. Any problem they put a transition bar, so I had speed bumps all around the area, too lazy to smooth it out and match the work.
Awful Awful Awful Awful.
No way to fix it without complete tear out or multiple baseboards.
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
I didn't like: Quality of the job.